Welcome to the FAQ section of Samawi Hotel!

Here you will find answers to the most common questions about your stay at our hotel, located in the heart of San Andrés. Our goal is to provide you with all the information you need to make your experience with us even more enjoyable and hassle-free. If you can’t find what you’re looking for, don’t hesitate to contact us; we’re here to help. Enjoy your stay at Samawi Hotel, where every moment is unique!

How to get to Samawi Hotel from the airport?

Samawi Hotel is just 5 minutes from Gustavo Rojas Pinilla International Airport. You can take a taxi.

Is the hotel near any tourist attractions?

Yes, Samawi Hotel is located just 10 minutes by car from the famous San Luis beach.

Where is Samawi Hotel located?

In the center, near the commercial area and the best beaches, in the Punta Hansa sector.

What should I keep in mind when arriving in San Andrés?

Every visitor to the island must purchase a tourism card (a mandatory tax to enter the island as a tourist), which is used to promote the infrastructure of San Andrés. The price of the tourism card is 124,700 Colombian pesos.

How can I make a reservation at Samawi Hotel?

You can make your reservation quickly and easily through our website, where you can choose your stay dates, room type, and more. You can also call us at +57 (601) 5875242 or email us at reservas.ash@avianethoteles.com for personalized assistance.

What is the cancellation policy?

The cancellation policy varies depending on the rate you select at the time of booking. There is no penalty if the cancellation is made 48 hours before arrival. Otherwise, the cost of the first night will be charged.

What time is Check-In and Check-Out at Samawi Hotel?

Check-In is at 3:00 PM and Check-Out is at 1:00 PM.

What is the hotel’s policy on early check-ins and late check-outs?

Subject to availability, with an additional charge. Availability is confirmed the same day or the day before.

What is the minimum age for check-in at Samawi Hotel?

Minimum age is 18 years old. Minors must be accompanied by their parents or responsible guardian.

Are smokers allowed at Samawi?

No, smoking is not allowed anywhere in the hotel, including rooms and public areas.

Does Samawi allow pets?

Yes, Samawi Hotel is pet-friendly. You can bring your furry friend for an additional charge of 80,000 COP per night. This fee includes: bed, biodegradable bags, wet wipes, and water and food bowls.

Does Samawi Hotel offer half-board packages?

Yes, we offer 2 meals per day.

How can I quote and book my social, corporate event, or group at the hotel?

We offer different event plans, from 50,000 COP to 180,000 COP depending on the budget and preferences. You can request more information via email at comercial.ash@aviasolucioneshoteleras.com.